Job Specifications
Charleston, SC
$130,000 - $160,000 PA
7 hours ago
Full Time
Senior Level
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PROGRAM MANAGER
Join the U.S. Department of State, Bureau of the Comptroller and Global Financial Services, Office of Customer Engagement (CGFS/CE) and help shape the future of workforce development for a global organization. This position serves as a Program Manager, leading enterprise training initiatives that support the Department's worldwide financial management mission by delivering innovative learning solutions, fostering organizational excellence, and developing a highly skilled workforce.
- Leads and coordinates a multidisciplinary training delivery team by establishing priorities, assigning and balancing work, coaching employees, monitoring performance, and ensuring organizational goals, deadlines, and quality standards are achieved.
- Plans, manages, and coordinates enterprise training programs by collaborating with leadership, stakeholders, and subject matter experts to deliver instructor-led, virtual, and online training that supports organizational priorities.
- Evaluates the effectiveness of training programs by analyzing performance measures, assessing customer feedback, monitoring quality standards, and implementing process improvements that enhance performance and workforce development initiatives.
- Develops and improves instructional programs by applying adult learning principles, collaborating with subject matter experts, designing engaging learning materials, and implementing innovative instructional methods that support learning objectives.
- Provides strategic advice/recommendations to leadership regarding workforce development initiatives, improvements, resource utilization, and long-range training strategies while maintaining productive relationships with internal/external stakeholders
Requirements
Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience leading or coordinating training programs by planning, implementing, and evaluating instructor-led, virtual, or online training to support organizational workforce development objectives. Experience managing complex training or organizational projects by coordinating with stakeholders, subject matter experts, and leadership to develop, improve, or deliver programs that meet organizational priorities. Experience evaluating programs or organizational processes by analyzing performance measures, identifying improvements, and implementing solutions to enhance program effectiveness and customer service. Experience leading or serving as a senior advisor to a team by assigning work, coaching employees, resolving operational issues, and ensuring organizational goals and deadlines are achieved. There is no substitute of education for specialized experience for the GS-14 position.